Can I ask for a refund?

Yes you can. Please read our Refund Policy for more details.

Which payment methods do you accept ?

We accept and credit card as payment. You don’t need a account to make payment.

How do you deliver the key?

Product keys and instruction’s will be delivered to your email address (1-24 hours Max).

What should I do if I didn’t receive my CD Keys?

First of all, please check the status of your order and make sure it’s paid. Then please contact our Live Chat. Our customer service will help you to receive your keys.

When will I receive a pre-order product?

Usually we will send keys on the release date.

What should I do if the key is invalid or used?

First of all please check if you typed wrong keys. If not, please take a screenshot of the problem. Our customer service will help you solve the problem.

Do you provide bulk or wholesale?

Yes, We provide bulk and Wholesale orders, Please check our wholesale section here if you dont see a product you need please contact us at : service@hotcdkeys.com. we will reply back in less then 1 hour.

Why is my order delayed - on hold?

Order dispatch shouldn’t take more than 10 minutes after creating an invoice. However, there are many possibilities for a delayed order, ranging from technical issues related to internet downtime and/or server issues to safety reasons. Regardless, the first step should always be checking the order status. If you still have questions, please contact our Live Chat.